At ANICHAR, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit anichar.com, create an account, place an order, contact us, or use our services.
ANICHAR operates from France and processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable French data protection laws. The GDPR requires clear and transparent information about why personal data is collected and how it is used. (CNIL)
1. Who We Are
The website anichar.com is operated by ANICHAR, an online boutique dedicated to luxury bags for women.
Country: France
Email: support@anichar.com
To complete this section, add the legal company details:
Company name: [Legal company name]
Registered address: [Company address]
SIRET number: [SIRET number]
2. Personal Data We Collect
We may collect the following personal data:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment confirmation details
- Account login information
- Customer service messages
- IP address
- Browser and device information
- Cookies and website usage data
We do not store your full payment card details. Payments are processed through secure third-party payment providers.
3. How We Use Your Personal Data
We use your personal data to:
- Process and deliver your orders
- Manage payments and invoices
- Create and manage your customer account
- Provide customer support
- Send order confirmations and shipping updates
- Handle returns, exchanges, and refunds
- Improve our website and shopping experience
- Prevent fraud and protect website security
- Comply with legal, tax, and accounting obligations
- Send marketing emails only where permitted or with your consent
4. Legal Bases for Processing
Depending on the situation, we process your personal data based on:
- Contract: to process your order, deliver products, and manage your customer account
- Legal obligation: to keep invoices and accounting records
- Legitimate interest: to secure our website, prevent fraud, and improve our services
- Consent: for newsletters, marketing communications, and certain cookies
You may withdraw your consent at any time where processing is based on consent. French public guidance confirms that individuals may withdraw consent and exercise rights such as access, rectification, erasure, portability, and objection. (Service Public)
5. Payment Data
Payments on anichar.com are processed securely by third-party payment providers.
ANICHAR does not store your full credit card or debit card information. Payment data is handled directly by the payment provider according to its own security and privacy standards.
6. Cookies
Our website may use cookies and similar technologies to:
- Make the website work properly
- Keep products in your cart
- Remember your preferences
- Measure website traffic
- Improve user experience
- Support marketing or advertising features, where applicable
Some cookies are necessary for the website to function. Other cookies, such as analytics or advertising cookies, may require your consent.
You can manage or withdraw your cookie consent through the cookie banner or your browser settings.
7. Newsletter and Marketing
If you subscribe to our newsletter, we may use your email address to send you:
- New arrival announcements
- Exclusive offers
- Style inspiration
- Brand updates
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at:
8. Sharing Your Data
We may share your personal data only when necessary with:
- Payment providers
- Delivery and logistics partners
- Website hosting providers
- IT and security service providers
- Email and newsletter service providers
- Accounting, legal, or administrative service providers
- Public authorities where required by law
We do not sell your personal data.
9. International Transfers
Some service providers may process data outside the European Economic Area.
Where this happens, we take appropriate measures to ensure that your personal data remains protected according to applicable data protection laws.
10. Data Retention
We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy.
Typical retention periods may include:
- Customer account data: while the account remains active
- Order and invoice data: for the legal accounting retention period
- Customer support messages: for the time necessary to handle and follow up your request
- Newsletter data: until you unsubscribe or withdraw consent
- Cookies: according to the cookie type and applicable consent rules
11. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to certain types of processing
- Request restriction of processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with the French data protection authority, the CNIL
These rights are also listed in French public guidance on personal data protection. (Service Public)
To exercise your rights, contact us at:
We may ask you to verify your identity before processing your request.
12. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online system is completely risk-free. We encourage you to use a strong password and keep your login details confidential.
13. Children’s Privacy
ANICHAR does not knowingly collect personal data from children.
Our website is intended for users who are old enough to make online purchases or who use the website with the involvement of a parent or legal guardian.
14. Links to Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reading their privacy policies before using their services.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
16. Contact Us
For any questions about this Privacy Policy or how we process your personal data, contact us:
Email: support@anichar.com
Country: France
17. Complaint to the CNIL
If you believe your personal data rights have not been respected, you may contact the French data protection authority:
CNIL — Commission Nationale de l’Informatique et des Libertés
Individuals in France may lodge a complaint with the CNIL in case of difficulties regarding personal data rights. (Service Public)
ANICHAR — Luxury bags for women.
Your privacy matters as much as your trust.